Privacy policy.

Effective Date: July 22, 2024

1. Introduction

Reflective Rhythm ("we," "us," "our") is a web application developed and owned by Line Lab Limited, an LLC incorporated in Colorado. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information and your rights regarding this information.

2. Personal Information We Collect

Email Address: Collected during sign-up.

User-Provided Notes: Although not solicited, there are no safeguards in place to prevent users from including personal information as part of the normal use of Reflective Rhythm, i.e., writing notes.

3. Usage Data

We collect usage data to improve and personalize our service. This includes data related to how you interact with Reflective Rhythm and the AI assistant.

4. How We Use Your Information

Personalization: Notes written by the user are analyzed by the AI assistant to offer personalized responses and identify broader trends. Data provided to the AI assistant is not used to train the AI models.

Service Improvement: Usage data is utilized to enhance the web app and your user experience.

5. Sharing of Your Information

Third-Party Services: We use third-party services for payment processing, analytics, AI assistance, email processing, and process automation. While these services may change, they only access your data as necessary to perform their functions and are obligated not to disclose or use it for any other purpose.

No Selling or Renting: We do not sell or rent your data to third parties.

6. Data Security

Your data is stored and protected by industry-standard security measures. While we employ advanced security protocols to safeguard your information, please be aware that no method of data transmission or storage is completely secure.

7. Data Breach Protocol

In the event of a data breach, we will notify affected users via email without undue delay and take steps to mitigate any potential adverse effects. Details of the breach and measures taken will be communicated to affected users directly.

8. User Rights

Access and Correction: You can access your data through the web application.

Deletion: To delete your data, please contact us at hello@reflectiverhythm.com.

9. Data Retention

Paying Users: Data is retained indefinitely.

Inactive Users: Data is purged after three months of inactivity unless you are a paying user.

10. Cookies and Tracking

We use cookies and similar tracking technologies to analyze user interaction with our service. You can manage cookie preferences through your browser settings.

11. Compliance and Legal Framework

We strive to comply with applicable privacy laws and regulations. However, it's recommended to seek advice specific to your jurisdiction to ensure full compliance.

12. Children’s Privacy

Reflective Rhythm is not intended for use by children. We do not knowingly collect personal information from children under a certain age, and there are no parental consent measures in place.

13. International Data Transfers

Data is not transferred internationally.

14. Policy Updates

We may update this Privacy Policy from time to time. Users will be notified in-app upon login whenever significant changes are made.

15. Review for Troubleshooting

For troubleshooting purposes only, a limited number of authorized Reflective Rhythm team members may access user notes. This access is strictly controlled, and safeguards are in place to ensure confidentiality and privacy.

16. Contact Us

If you have any questions or concerns about our Privacy Policy, please use our Contact Us Form.